Associate Manager Software Engineering (Finacle Support L3)

Job Description: Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 5 years of in- scope experience and total 7 years’ experience in the field of Banking IT domain / support of related solutions Mandatory Certificate (minimum one)-

• ITIL4 Professional Certification
• Prince-2
• PMP Certified
• Supporting the following Finacle 10.x Application modules o Branch Operations o CASA, TD, Loans, Trade Finance and Locker o Alternate Delivery Channels § SWIFT § Clearing § Utility Payments § Financial Inclusion Related o Product Fatal error analysis. o Review the Application logs
• Monitoring Application Services and availability
• Logging call with Service Providers internal or external and follow-up to closure
• Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call.
• Update assigned calls regularly
• Executing the Application Maintenance activity as per defined checklist.
• Primary Testing for the fixes received from vendor in T&D.
• Help bank in UAT for the fixes received from vendor
• Follow change management process and raise CMAs for movement to production for fixes / releases received.
• Carry out DC-DR activity as and when scheduled
• Maintain and publish Minutes of the meeting for all meetings with vendor and bank At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .