Patient Service Representative - Centralized Scheduling

This position may qualify for a sign-on bonus The Patient Service Representative is responsible for administrative duties in a rehabilitation clinic with 1 to 12 Providers. Coordinates office services and related activities. Follows set programs for the maximum utilization of services and equipment. Must have knowledge of general health care issues, trends and quality management.

Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Education

Required: High School Diploma or Equivalent GED Preferred: Associates Degree from an accredited school or college. Graduate of an Accredited Medical Assisting Program and/or a Certified Medical Assistant Experience: Required: 2 years of medical office experience or have completed an externship with Healthlink in lieu of 2 years of medical experience.

Preferred: 4 years medical office experience Certifications: Preferred: Certified Medical Assistant REQUIRED COURSES/ COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.