Quality Manager

QUALITY MANAGER (Permanent) Our client, an established and growing manufacturing company located in WNY, is looking to hire a Quality Manager to join their team. In this role, you will be responsible for driving quality to a new level, implementing and improving quality systems, and leading the organization in quality control.

This position reports to the President; within 6 to 12 months, the position will oversee 2-3 Quality Control Inspectors and possibly an Engineering Tech.

Responsibilities

• Provide a fresh perspective on the importance of quality
• Develop programs, policies, processes, systems, and workflows to support and improve Quality initiatives & strengthen the inspection process of all product lines
• Directly manage, coach, and mentor 2-4 team members in the future
• Guide the overall organization on upholding high-quality standards explaining the importance to all team members
• Consult with cross-functional teams to implement quality standards
• Work with Engineering, Operations, Customer Service, and technical support to always improve customer experience
• Investigate customer quality issues for root cause and set in motion preventative action plans; APQP
• PFMEA and FMEA; audit work instructions, processes, and procedures to identify potential risks to quality
• Review, and train on, visual aesthetics of raw materials, in-process, and final product
• Manage internal quality audits
• Collect, analyze, and report quality metrics to track quality, productivity, cost of quality, Voice of Customer, and quality development plans
• Other duties as assigned/as necessary Details:
• Position is full-time, direct hire
• Position is 100% in-office, standard 1 st shift hours
• $100,000 - $135,000 annually depending on experience + monthly bonus eligibility & annual profit sharing
• Excellent benefits including extremely low health care premiums, 100% company paid dental, and PTO/vacation
• 5-10+ years Quality Management experience
• Strong leadership and management skills
• Bachelor’s degree required (engineering or technical discipline preferred)
• Six Sigma Certified Green or Black Belt preferred
• ASME / ASQC Certification preferred
• Great interpersonal and communication skills (written and verbal)
• Strong attention to detail
• Excellent analysis skills
• Self-motivated
• Relocation not available
• Candidates must be authorized to work in the United States; Visa sponsorship is not available
• All employees and applicants, please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: https://dol.ny.gov/posting-requirements-0 ; https://www.dol.gov/general/topics/posters#workplace-posters