Banquet Houseman

Duties/Responsibilities: Event Setup & Breakdown Set up banquet and meeting rooms according to Banquet Event Orders. Arrange and position tables, chairs, staging, dance floors, podiums, and other event equipment as required. Place linens, skirting, and decor items neatly and in alignment with resort presentation standards.

Safely transport, unpack, and store banquet furniture and equipment. Dismantle and store tables, chairs, and equipment promptly after events, ensuring all items are returned to designated storage areas. Assist with movement and setup of audiovisual and lighting equipment when required. Maintain accuracy and timeliness in completing setups to meet event start times.

Cleaning & Maintenance Ensure banquet/meeting rooms and function areas are always organized and ready for site inspections. Maintain cleanliness of furniture, carpets and floors (vacuum and mop), clean windows, and polish mirrors and fixtures before and after events, promptly addressing any spills or stains. Maintain and clean banquet storage areas, ensuring equipment is organized and in good working order.

Report any damages or maintenance needs immediately to the Banquet Manager or Engineering department. Event Support Assist banquet servers and captains with service duties during events when needed, including water service, setting up buffets, or replenishing supplies. Respond promptly to requests from supervisors and event staff to ensure guest satisfaction.

Provide courteous, professional assistance to guests when approached during events. Maintain awareness of event flow and anticipate needs for additional support or setup adjustments. Safety & Teamwork Follow all safety and security procedures related to lifting, equipment handling, and chemical usage. Ensure proper care and handling of resort property and equipment.

Collaborate effectively with other departments, including Housekeeping, Maintenance, and Food & Beverage. Essential Traits:

• Strong attention to detail and commitment to excellence.
• Professional, courteous, and service-oriented demeanor.
• Reliable, punctual, and able to work efficiently under limited supervision.
• Physically capable of performing manual tasks including lifting, carrying, and setup.
• Team player with a positive attitude and strong work ethic.
• Flexible and adaptable to last-minute changes or varying event demands.
• Maintain a neat and professional appearance at all times, adhering to resort grooming and uniform standards. Key Results Indicators:
• Banquet and meeting spaces are set accurately, on time, and to luxury presentation standards.
• Event areas remain clean, organized, and guest-ready at all times.
• Equipment and furniture are handled safely and maintained in good condition.
• Positive collaboration and communication with banquet and events teams. Specific Technical / General: Previous experience in banquet setup, event support, or hospitality operations preferred. Must be able to lift, push, or pull up to 75 pounds and stand or walk for extended periods. Ability to bend, stoop, climb ladders, and perform physical labor safely. Basic knowledge of cleaning, maintenance, and room setup procedures. Strong communication skills Availability to work flexible hours. Valid BVI driver’s license .