Overseas After-Sales Manager

Role: After-Sales Technical Support Lead / Field Application Engineer Lead Location: Hungary, Budapest (Hybrid / On-site depending on project needs) Industry: Renewable Energy, Battery Energy Storage Systems (BESS), Super-Fast Charging About Our Client Our client is an innovative force in the global new energy sector, backed by industry leaders in battery technology and fast-charging infrastructure.

Specializing in advanced energy storage applications, super-fast charging networks, and total battery lifecycle management, they develop comprehensive energy solutions that power the future of e-mobility. Expanding rapidly across international markets, they are bringing cutting-edge technology and big-data-driven energy services to Europe.

The Opportunity Are you an experienced technical support engineer or FAE ready to take the next step into a high-impact leadership role? We are seeking an After-Sales Technical Support Lead to bridge headquarters R&D with local European operations. In this role, you will lead the regional technical service strategy, oversee critical utility-scale and commercial energy storage projects, and act as the primary technical partner for high-profile clients across Europe.

Key Responsibilities

Lead the after-sales technical service team, managing complex product failures and providing rapid, high-level support for field issues. Customer Training & Guidance: Deliver expert technical guidance, hands-on training, and commissioning support to customers during installation and routine operations. R&D & Product Feedback Loop: Gather field intelligence, customer requirements, and product telemetry to guide R&D for continuous hardware and software improvements.

Quality & Root-Cause Analysis: Lead quality analysis reviews, coordinate the return and investigation of faulty components, and test newly engineered fixes. Sales Support & Documentation: Support sales teams with technical pre/post-sales insight, deliver internal team training, and maintain up-to-date user manuals and field installation guides.

Candidate Profile & Qualifications Must-Haves: Education: Bachelor’s degree or higher in Electrical Engineering, Electronics, or a related STEM field. Experience: 3+ years in Field Application Engineering (FAE) or technical after-sales support within Energy Storage (BESS) , Photovoltaics (PV) , or Power Electronics . Leadership: Demonstrated experience leading project teams or mentoring field engineers.

Languages: Professional working proficiency in English (additional European or Asian languages are a strong plus). Communication: Outstanding client-facing skills, structured presentation abilities, and a solution-oriented mindset under pressure. Preferred Experience: Direct experience in technical support for Commercial & Industrial (C&I) or Utility-Scale energy storage systems.

What's in It for You? High Growth Potential: Pioneer the European expansion of an international clean-tech leader. Cutting-Edge Tech: Work directly with state-of-the-art super-fast charging networks and advanced grid-scale energy storage solutions. Competitive Package: Attractive salary, performance bonuses, and career development opportunities within a booming global industry.