Customer Success Advisor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Advisor (Remote, Contract) based in the United States. Help enterprise customers maximize the value of their digital experience investments through strategic customer success management and measurable business outcomes.

In this remote contract role, you will support a portfolio of Adobe Experience Cloud customers, strengthening adoption, customer satisfaction, retention, and long-term account growth. You will work closely with client stakeholders and consulting teams to translate business objectives into actionable value realization strategies.

By analyzing adoption trends, ROI indicators, and customer health metrics, you will identify opportunities, address risks, and demonstrate tangible results. You will also collaborate with sales and technical teams to support expansion opportunities and resolve customer challenges. This role is ideal for a customer success professional who combines analytical thinking, relationship management, and a consultative approach to delivering lasting client value.