Shop Supervisor

Lead people, improve operations, and help deliver award-winning projects at COST of Wisconsin, Inc. We build dreams via environments for zoos, theme parks, casinos, resorts, museums, botanical gardens, restaurants, and more. We are seeking a hands-on shop supervisor for the packaging, shipping/receiving, and building maintenance functions.

The supervisor leads these areas in a fast-paced production environment. You will plan daily work, coordinate priorities, develop employees, and ensure projects are completed safely, efficiently, on time, and to company and customer standards. This is a nonexempt role reporting to the director. What You’ll Do Lead, coach, schedule, and develop team members while addressing performance concerns.

Plan and assign work based on project schedules, quality and shipping requirements, and operational priorities. Monitor workflow and productivity, inspect work, maintain records, and provide progress updates to the director. Oversee packaging materials, labeling, documentation, quality checks, and completion according to project and customer requirements.

Supervise inbound and outbound scheduling, loading and unloading, carrier coordination, quantity and condition verification, and resolution of discrepancies or damage claims. Keep materials and finished goods organized, protected, secured, and routed appropriately. Coordinate and perform preventive maintenance, work orders, and inspections; oversee custodial activities, vendors, and repair work.

Review timecards and time-off requests, enforce safety and company policies, order materials, and improve work processes. Train employees on equipment, material handling, shipping and receiving, housekeeping, and safety procedures. What You Offer High school diploma or equivalent. Two or more years of related supervisory experience; an equivalent combination of education and experience will be considered.

Valid driver’s license and a satisfactory driving record. Must be able to obtain a DOT, to operate company pickup trucks with trailers. Effective leadership, coaching, communication, organization, and team-management skills. Strong problem-solving ability, attention to detail, and flexibility as project priorities change.

Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and blueprints. Proficiency with Microsoft Office and internet navigation. Experience using hand tools, small power tools, multimeters, and test equipment. Construction-related experience, four or more years of division-specific experience, and relevant certifications are preferred.

Ph ysical Requirements & Schedule This active production-shop role regularly requires standing, walking, climbing, balancing, stooping, kneeling, crouching, and crawling. Must lift up to 90 lbs. at specified heights; carry 50 lbs. for 50 ft.; push a 100-lb. wheeled cart for 100 ft.; and drag 50 lbs. for 100 ft. The environment may include odors, fumes, airborne particles, and moderate-to-loud machinery noise.

Overtime may be required; a compressed 40-hour workweek may be available. This role directly influences employee outcomes, safety, work quality, customer satisfaction, and the smooth operation of our logistics and building/grounds functions. Apply today.