Server - The Abbey Inn & Spa

Job Title: Restaurant Server

Status: Non-EXEMPT

Reports to: Food & Beverage Manager

About The Abbey Inn & Spa

Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury escape offering history, sophistication, and serenity. As part of the Meyer Jabara Hotels portfolio, we are committed to delivering deeply personal service and exceptional destination-driven experiences.

Position Summary:

The Server is responsible for providing exceptional table-side service in a professional and engaging manner. This role ensures guests enjoy a seamless dining experience through attentive service, menu knowledge, and thoughtful recommendations. The Server creates memorable experiences by anticipating guest needs, maintaining service standards, and contributing to a warm and welcoming atmosphere.

Team members are expected to embody Meyer Jabara Hotels' J Quality Behaviors: Joy, Jump, Join, by demonstrating passion for hospitality, proactive service, and collaboration in every guest and colleague interaction.

Service Duties

• Provide warm, knowledgeable, and attentive service to all guests

• Take accurate food and beverage orders and enter them into the POS system

• Deliver food and beverages promptly and ensure quality and presentation standards

• Describe menu items, specials, and make personalized recommendations

• Monitor tables and anticipate guest needs throughout the dining experience

• Complete opening and closing side work duties

• Maintain cleanliness and organization of dining areas

• Collaborate with kitchen and bar staff to ensure seamless service

• Handle guest concerns professionally and escalate when needed

• Follow all safety, sanitation, and alcohol service guidelines

• Other duties as assigned

Experience & Education:

• Previous experience in a restaurant or hospitality setting preferred

• Strong communication and guest service skills

• Ability to work in a fast-paced environment

• Familiarity with POS systems preferred

• Professional appearance and demeanor

• Flexible schedule including evenings, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods

• Ability to lift and carry up to 30-50 lbs

• Ability to bend, reach, and move quickly during service

• Ability to perform repetitive motions