Application Support Specialist

Who we are flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.

With more than 3,5 million customer accounts and more than 75 million securities transactions processed in 2025, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.

Want to know what it’s like to work for flatexDEGIRO? Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply! This is not your traditional support role ! We're looking for someone who loves solving complex problems, challenging assumptions, and finding answers where others stop looking.

Our team sits at the intersection of Technology, Operations, and Finance, supporting business-critical applications and processes. Success in this role is not measured by how quickly you escalate an issue, but by your ability to investigate, understand, and solve it. If you enjoy digging through data, reading logs and code to uncover the root cause, and continuously improving how things work, we'd love to meet you.

What tasks can you expect with us? Investigate and resolve incidents Own production incidents from investigation to resolution Analyze application logs, system behavior, and business processes to identify root causes Distinguish symptoms from underlying problems and prioritize based on business impact Work closely with Development, Operations, and Business teams to drive solutions Follow the trail Use SQL to analyze large datasets, identify anomalies, and uncover patterns Investigate issues where the answer may be hidden within millions of records Review Java code to understand application behavior and troubleshoot problems Develop a deep understanding of business and financial workflows Improve and optimize Identify recurring issues and eliminate root causes Challenge inefficient processes and propose better ways of working Automate repetitive tasks wherever possible Contribute to a culture of continuous improvement and operational excellence What do we want from you?

Required Strong SQL skills and a data-driven approach to problem solving Solid understanding of Java applications and the ability to navigate application code for troubleshooting Experience analyzing application logs and diagnosing production issues Familiarity with incident management and ticketing systems Nice to have Experience with Grafana, Elasticsearch, Zabbix or similar monitoring tools Experience with Jira or other Atlassian products Exposure to financial services, trading, or other transaction-heavy environments Experience with Linux and command-line tools You'll thrive here if you Naturally question the status quo Have a critical and problem-solving mindset Enjoy solving problems that don't have obvious answers Are curious, analytical, and persistent Are independent and eager to constantly improve Understand that technology exists to support business outcomes Interested?

This is what we offer you Promise of a good work-life balance 30 days paid leave An enthusiastic and fun team to work with Personal and professional development with access to relevant courses Transport allowance or related benefits like a leased electric bike Pension plan A challenging job in an international and fast-growing company A competitive salary A lot of freedom executing your role and a chance to shape your own career The opportunity to participate in a new, enthusiastic team of likeminded professionals To make your life easier You get the freedom to work flexible.

Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office is located in the iconic Rembrandt tower that is conveniently next to Amstel Station.

To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape! Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!

All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer. flatexDEGIRO Dutch Branch Annika Dreßler Corporate Recruiter