988 Care Specialist SUBS

Looking for an opportunity to make a meaningful impact while earning additional income? The ICARE Call Center is seeking employees interested in dual employment as 988 Crisis Counselors supporting the 988 Suicide & Crisis Lifeline. 988 Crisis Counselors provide compassionate support to individuals experiencing emotional distress, mental health concerns, substance use challenges, suicidal thoughts, and other life crises.

Counselors help de-escalate situations, provide emotional support, and connect callers to appropriate resources. This dual-employment opportunity offers employees the ability to earn additional income while making a meaningful difference in the lives of individuals experiencing crisis. We are seeking coverage across all shifts , including days, evenings, nights, weekends, and holidays.

Ideal candidates are compassionate, calm under pressure, strong communicators, and committed to helping others. No professional licensure or credentialing is required. Selected candidates will receive the training needed to successfully perform the role. Minimum Education: High School Diploma/GED Preferences: Bilingual; One (1) year experience in a behavioral health/substance-use/disability service; An associate degree higher. License/Certifications: Obtain American Association of Suicidology (AAS) Crisis Worker Certification Why Choose MHMR as Your Employer We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents.

Our benefits philosophy emphasizes work–life balance, personal wellbeing, and access to resources that help employees thrive both professionally and personally. We CARE: We Connect People in Our Community We Provide Access to Services We Link People to Resources We Empower People Our values are based on the following beliefs: Respect for people who are active in planning their services Recovery is a life-long process of better health Success as positive outcomes for each person Participation of people and their families in the process Inclusion in the community through services that promote growth and independence Safe, ethical, and cost-effective services Best practices in current research in medical, psychosocial and organizational fields Collaboration with other organizations for better services Compassion, trauma-informed care, and safety practices including suicide safe care.

For a complete Job Description, detailed qualifications and to apply please contact [email protected]