Branch Manager

Lead a Team. Grow a Branch. Make a Difference. At National Seating & Mobility (NSM) , we help people live with greater independence, confidence and comfort through personalized mobility and seating solutions. We’re looking for a Branch Manager who is a strong people leader, customer-focused, organized and business-minded-and who wants to make a meaningful difference every day.

What You’ll Do Lead, coach and develop a high-performing branch team. Drive branch sales, revenue, customer service and operational performance . Build strong relationships with clients, therapists and healthcare professionals. Oversee day-to-day branch operations, inventory, equipment and facility needs. Support recruitment, onboarding, performance management and employee development.

Monitor budgets, P&L, expenses and accounts receivable. Ensure quotes, orders, work orders, billing and service activities are completed accurately and on time. Identify opportunities to improve processes, customer experience and branch performance. Create a positive, collaborative team culture where employees feel supported and accountable.

What You Bring Leadership experience in a customer-focused or operations environment. Strong communication, organization and problem-solving skills. Experience managing employees, budgets and business operations. A customer-first mindset and ability to build strong relationships. Ability to balance people, priorities and business results .

Experience in healthcare, mobility equipment or a related industry is an asset. Why Join NSM? $65,000-$70,000 annually + annual merit reviews Meaningful work that directly impacts people's lives Employer-paid benefits RRSP matching Generous paid time off Company events & inclusive team culture NSM-sponsored gear Ready to Lead With Purpose?

If you’re passionate about people, customer experience and making a difference , we’d love to hear from you. Join NSM and help create better mobility experiences-one client at a time.