Senior ServiceNow Engineer - IRM/GRC

We are seeking a Senior Service. Now Engineer specializing in IRM/GRC, including TPRM and Privacy. This role combines technical implementation support with long-term platform ownership and operational responsibility, working under the guidance of the Service. Now Platform Architect.

Responsibilities

Configure and develop Service. Now IRM/GRC, TPRM and Privacy capabilities Support governance, compliance, risk management and audit-related processes Participate in technical design reviews and implementation activities Review technical deliverables and configurations produced by implementation partners Support testing, deployment and production readiness Maintain Service.

Now solutions after go-live Receive and maintain technical knowledge transfer Provide Level 2 and Level 3 support after deployment Develop platform enhancements, automations, integrations and workflows Perform defect resolution, maintenance and release activities Contribute to upgrades, platform optimization and continuous improvement Ensure adherence to architecture, governance, security and development standards Requirements 3+ years of Service.

Now engineering/development experience Background in Service. Now IRM, Risk Management and Compliance Expertise in TPRM or Privacy capabilities Proficiency in configuration, scripting and integration Capability to maintain operational ownership while collaborating with external partners Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support Familiarity with greenfield Service.

Now implementations and enterprise-scale Service. Now environments Strong preference for out-of-the-box solution design and platform standardization Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement Service. Now Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus Excellent written and verbal communication skills in English (B2+ level) Nice to have Knowledge of Privacy Management Familiarity with Service.

Now Now Assist Skills in JavaScript Background in Application Support