Senior ServiceNow Developer

Full Time| Monday-Friday 8:00AM-4:30PM| Hybrid details will be determined based upon the selected candidates location. Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): This role is a senior technical contributor on the Service. Now platform team, responsible for delivering maintainable, upgrade safe, and well-tested solutions that support current ITSM capabilities and future Service.

Now product expansion. The ideal candidate combines hands-on Service. Now development expertise with strong platform judgment, an out-of-box-first mindset, and the ability to partner across technical, product, and business teams. Primary Tasks:

1. Design, develop, configure, test, deploy, and support Service. Now solutions across ITSM and related platform capabilities.
2. Build and maintain solutions using Flow Designer, Integration Hub, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Service Catalog, Record Producers, REST/SOAP integrations, Import Sets, Transform Maps, ACLs, and related platform security capabilities.
3. Support ITSM capabilities including Incident, Major Incident, Request, Change, Knowledge, Problem, Service Catalog, CMDB, and related workflows.
4. Support expansion into ITOM Discovery, Hardware Asset Management, Software Asset Management, Strategic Portfolio Management, Employee Center, Workspaces, and other Service. Now products as adopted by the organization.
5. Develop and maintain integrations between Service. Now and enterprise systems, including troubleshooting workflow, integration, security, data, and performance issues.
6. Develop and maintain automated tests using Service. Now Automated Test Framework (ATF) and support regression testing for upgrades, releases, and production changes.
7. Participate in technical design reviews, code reviews, testing, release planning, upgrades, and deployments.
8. Maintain technical documentation, development standards, and reusable solution patterns.
9. Mentor less-experienced developers and administrators while partnering with the Platform Architect, Product Owner, analysts, QA, infrastructure teams, business stakeholders, and implementation partners.
10. Other duties as assigned.

Requirements

Bachelor's degree in computer science, information systems, software engineering, or related field 5+ years of hands-on Service. Now development experience 3+ years of hands-on JavaScript development within Service. Now, including server-side and client-side scripting using Glide APIs and related platform capabilities Strong understanding of Service.

Now architecture, data model, security, application development, and platform configuration best practices Hands-on experience with core ITSM capabilities Experience with Flow Designer, Service. Now automation, REST APIs, Integration Hub, Import Sets, Transform Maps, and enterprise integrations Experience supporting enterprise Service.

Now environments through upgrades, testing, release management, and production support Experience with automated testing and regression practices Demonstrated ability to troubleshoot complex technical issues and work within structured development, testing, and release-management processes Ability to design secure, reusable, maintainable, and upgrade-safe solutions aligned to platform standards, CMDB governance, and CSDM principles Ability to translate business and technical requirement into practical Service.

Now solutions while clearly communicating tradeoffs to technical and nontechnical stakeholders