German speaking customer service agent - work in Sofia - paid relocation

Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a German Speaking Customer Service Agent to join a dynamic team in Bulgaria. This role comes with a fully paid relocation package, making it ideal for individuals eager to advance their customer service career in a vibrant and international work environment.

Responsibilities

Provide outstanding customer service to German-speaking clients via phone, email, and chat. Handle inquiries related to products, orders, returns, and general customer support. Resolve customer complaints efficiently and professionally to ensure high satisfaction. Maintain accurate documentation of customer interactions within the CRM system.

Stay up-to-date with products and services to assist customers effectively. Collaborate with team members to enhance overall customer experience. Participate in training to continuously improve product knowledge and service skills.

Requirements

Fluency in German and English, both spoken and written. Relevant experience in customer service is preferred. Excellent communication and interpersonal skills. Strong problem-solving skills with a customer-focused attitude. Proficiency in customer service software and Microsoft Office tools. Detail-oriented and well-organized.

Willingness to relocate to Bulgaria; relocation costs fully covered by the company.

Benefits

Comprehensive training fully covered Secure employment along with opportunities for career growth Competitive salary Extra health insurance options Access to over 50 benefits and services tailored to your needs A welcoming international workplace culture Ongoing support and learning opportunities 1500 euro singing bonus Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live