Store Manager Designate

We’re looking for a flexible and customer-focused Store Manager Designate to support our stores across the region. This is a key leadership role where you’ll work alongside store management teams to drive success, deliver exceptional customer experiences, and develop talent. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

Contract: Permanent Hours: Full-time Hours of Work: 40 Hours per week, working 5 days out of 7 on a rota basis As Store Manager Designate, you’ll play a vital role in supporting multiple stores, helping to deliver business plans, drive KPIs, and ensure operational excellence. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Key responsibilities include

• Working with Store Managers to deliver business plans focused on growth and commercial success
• Assisting in driving KPI results across stores and engaging teams in achieving performance goals
• Supporting stock control, seasonal promotions, and merchandising to maximise sales opportunities
• Coaching and developing colleagues to build strong succession plans for the future
• Supporting recruitment, onboarding, and training to maintain compliance and nurture talent
• Helping organise daily operations and manage store security
• Ensuring compliance with health & safety policies and company procedures
• At least 2 years’ proven management experience within a comparable retail role
• Proven track record of delivering sales targets and managing budgets
• Strong understanding of retail operations, including sales, stock control, and customer service
• Skilled in problem-solving and decision-making under pressure
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team development
• A natural leader with a customer-first mindset and a passion for delivering outstanding service
• Current driving licence and willingness to travel across the region 📈 Scottish Widows contributory pension – company will match up to 5% 🛍️ Up to 25% colleague discount in store 🚗 Free parking on site 🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues) 📚 Excellent training and development opportunities 🪜 Plenty of career progression opportunities 👨‍👩‍👧‍👦 Life Assurance 🗣️ Employee Assistance Programme with Retail Trust 🎁 Comprehensive colleague benefits 🚼 Enhanced Family Leave Policies We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.