Service Desk Specialist

As a Service Desk Specialist in our Minneapolis Office, you will provide technical support services to all Robins Kaplan LLP clients via phone, email, desk-side visits, or walk-ins. You will be the first point of contact, responsible for promptly resolving technology issues and supporting clients with computer hardware and software setup and troubleshooting.

This role involves enforcing firm policies, maintaining clear documentation, and collaborating with team members to deliver exceptional customer service.