Human Resources Generalist

SUMMARY The Human Resources (HR) Generalist at the Marin City Health & Wellness Center (MCHWC) oversees the human resources responsibilities for the organization and serves as a liaison between staff and executive leadership.

Responsibilities include

oversight of the recruitment and on-boarding processes, employee relations and performance management, platform oversight, advisement on regulatory compliance, personnel records maintenance, and ongoing staff training and development. The HR Generalist will have a broad knowledge of human resources functions and will maintain and evolve HR best practices and standards.

AREAS OF RESPONSIBILITY Ensures compliance around federal and state labor/employment laws and ensures that HR activities reflect best practices and the institutional values of MCHWC. Oversees recruitment processes, including identifying candidates, scheduling interviews, conducting reference checks and issuing employment offer letters.

Conducts employee on-boarding and tracks all new hire and termination compliance. Oversees employee termination processes, including exit interviews Partners with Controller and Finance Manager on payroll-related activities. Coordinates and organizes performance reviews and processes. Investigates complaints brought forward by employees in a timely and confidential manner.

Responsible for management of employee personnel files to ensure compliance with local, state, and federal requirements. Responsible for ensuring Employee Handbook is updated on an annual basis and compliant with applicable laws. Enhances job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.

Conducts periodic staff satisfaction surveys. Track and report trends to management. Maintains the organization’s employee database and prepares reports as needed. Gathers and analyzes data and trends with useful HR metrics, like time to hire and employee turnover rates. Maintains employee confidence and protects human resource operations by keeping information confidential and records secure.

Other job duties as directed or assigned. EDUCATION, EXPERIENCE AND SKILLS Bachelor’s degree in Human Resources or equivalent experience. At least four years’ experience in HR and/or related fields. Well-versed in employment and labor law, equity regulations, HR functions and best practices. Efficient HR administration and record-keeping skills.

General business knowledge. Strong communication and relational skills. Works comfortably under pressure and meets tight deadlines. Strong decision-making, problem solving skills, and organizational and conflict management skills. Meticulous attention to detail. Excellent written and verbal communication skills. Ability to handle and maintain confidential information.

Strong computer experience with proficiency in Word, Excel, PowerPoint, Outlook. Working knowledge of ADP. Fluency in social media, particularly in researching and recruiting candidates through technology and media channels. End-user technology skills a plus with HR software and platforms. Job candidate interviewing skills.

Ability to develop and carry out manager and employee training programs. Aptitude and demonstrated experience of payroll and overseeing employee benefits. Ability to work with diverse populations and teams. Experience in a community health center setting working with under-served populations (preferred).