Sr. Client Relationship Manager

ey Responsibilities Build and maintain strong relationships with brand partners and key stakeholders. Manage end-to-end marketing campaigns, ensuring timely delivery and performance. Identify upsell and cross-sell opportunities to drive account growth. Collaborate with Sales, Marketing, Content, and Operations teams to execute client initiatives.

Monitor campaign performance and provide data-driven recommendations. Resolve client concerns proactively and maintain a high level of customer satisfaction.

Qualifications

5+ years of experience in Account Management, Client Services, Digital Marketing, or related fields. Strong relationship-building and communication skills. Experience managing advertising, media, influencer, or e-commerce marketing campaigns. Analytical mindset with the ability to interpret performance data. Bilingual English and Chinese preferred.

Familiarity with the North American consumer market is a plus.

What You'll Bring

Client-focused mindset with excellent project management skills. Ability to work in a fast-paced, cross-functional environment. Proven track record of client retention and revenue growth.