Inside Sales- Industrial Accounts

JOIN ALUDEC Our growth would not have been possible without the dedicated and talented people. We appreciate receiving expressions of interest and professional information of candidates who wish to contribute to the success of our customers. "BE CREATIVE TO BE UNIQUE" Job Summary: We are seeking an Inside Sales Rep to join our team.

The ideal candidate for this position is self-motivated, a strategic thinker, with excellent communication and collaboration skills. A successful candidate will demonstrate leadership qualities and have a passion for their career.

Duties and Responsibilities

The essential duties and responsibilities of this job are included but not limited to this job description. Additional tasks may be assigned and expected to be performed. Develop meaningful relationships with customers to encourage trust and loyalty. Communicate requests to customers relating to quotes. re-quotes, pricing, product information, order status, shipment tracking, etc.

Assist with hosting customers visiting ALUDEC USA. Arrange plant tours, accommodations, etc. when requested. Work with Sales Assistant, Customer Service / Order Entry people, ensuring that company procedures are followed. Professionally and effectively handle customer issues and concerns that are passed along by the Customer Service / Order Entry team.

Understand the 8-D format and how to respond to 8-D concerns. Work with Quality, Production and Sales departments to effectively resolve in-plant and customer issues. Other duties as assigned Skills: Excellent written and verbal communication skills Strong detail and organizational skills Confident and outgoing personality Self-motivated and team-oriented Problem solver who takes initiative with a positive, can-do attitude Ability to work independently as well as being comfortable working with staff at all levels in the organization with different personalities.

Education

Bachelor's or Associates Degree preferred. Previous Professional sales and/or professional customer/ client service experience can be substituted in place of degree. Technology: Excellent PC and Internet Skills Previous Client or Customer Email response experience Previous ERP experience Work Environment: Typical Office/ Production/ Manufacturing environment 100% onsite.

No hybrid or remote work available Benefits : Eligible after 60 days; Health, Dental, Vision, STD, LTD, PTO/Vacation, Life Insurance, and 401K, 10 company paid holidays