Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2023 and currently lead a team of seven across two agencies. Before opening this agency, I spent three years as a State Farm Sales Leader, and earlier in my career, I played professional baseball in the Chicago White Sox organization. I'm a graduate of West Virginia University, married, and the proud father of two young daughters.

Outside of work, I enjoy sports, working out, reading, and traveling. Giving back to the community is a priority for our team. We organize a large annual backpack drive, participate in local events and pet expos, and regularly host community giveaways and outreach opportunities to stay connected with the people we serve.

Our agency offers health benefits, a Simple IRA, birthday off, office and performance bonuses, team outings, professional development, and excellent opportunities for growth and advancement. We believe in recognizing hard work and helping our team build long-term careers. Our culture is competitive, close-knit, and team-oriented.

I'm looking for someone who is motivated, dependable, and enjoys being part of a winning team. If you're competitive, willing to support your teammates, and driven to grow both personally and professionally, we'd love to meet you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.