Automotive Service Receptionist

Receptionist (Service Department) Huffines Kia Mc. Kinney Why Work at Huffines: Huffines operates 10 dealerships across Mc. Kinney, Plano, Lewisville, and Corinth, representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to “WOW” our customers, team members, community, and peers.

Join a company consistently voted a “Top Places to Work” in DFW, where growth, opportunity, and customer excellence drive everything we do! JOB DESCRIPTION: The Service Department Receptionist answers incoming telephone calls and greets guests in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for the facility to promptly assist customers.

In addition, he or she performs administrative duties and operates the telephone switchboard for call routing. JOB REQUIREMENTS: Schedule: Monday–Friday, 10:00 AM – 7:00 PM, with occasional Saturdays required (8:00 AM – 5:00 PM). One weekday off will be provided when working Saturday. Greets all customers to create a great guest experience Directs customers to the appropriate department or point-of-contact Manages inbound phone inquiries and routes calls accordingly Coordinates questions and issues with the appropriate department personnel Provides administrative assistance as needed Will be trained and expanded to include loaner car coordinator Customer service advocate is the key to success in this role COMPENSATION and BENEFITS: Competitive pay structure Work-life balanced culture Optional benefits including medical, vision, dental, and Health Savings Account (HSA) 401(k) retirement Company-paid life insurance Employee discounts Paid time off (PTO) Paid holidays Chaplain Services DRUG-FREE WORKPLACE In addition to background checks, Huffines performs pre-employment and random drug testing mepr