Automotive Parts Advisor

Automotive Parts Advisor

• Pfaff BMW, Mississauga, ON L4W 5K3 Are you passionate about automotive excellence and possess exceptional organizational and customer service skills? BMW Mississauga is seeking a dedicated and enthusiastic Parts Advisor to join our dynamic team. Now in partnership with North America’s largest automotive retailer, Lithia & Driveway , this is your opportunity to join a growing organization and build your career with one of the most recognized automotive brands in the world. As a Parts Advisor , you will support the efficient operation of the Parts Department by assisting customers and technicians with their parts needs, picking and delivering parts to internal customers, and helping maintain an organized and well-stocked inventory. Why Join Our Team? So why should you grow your career with Pfaff Automotive ? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. Being part of Lithia & Driveway, you'll find: Real opportunities for advancement across multiple locations in Canada Development and training through our internal learning programs A high-performance culture that recognizes and rewards results What You'll Do Assist with receiving incoming parts and merchandise, checking and counting items received from suppliers, and reporting any discrepancies to management. Assist internal and external customers in selecting the appropriate parts while providing exceptional customer service. Inform customers of related parts, accessories, promotions, and available products. Answer incoming phone calls and provide parts availability, pricing, and other relevant information. Use a company vehicle, when required, to pick up or deliver parts to suppliers and customers. Pick parts according to work orders or picking tickets and deliver them to technicians’ workstations. Process and return parts from the workshop that are no longer required by technicians. Maintain a clean, organized, and well-stocked Parts Department. Support accurate inventory management and proper storage of parts. Perform additional duties as assigned by the Parts Manager to support the successful operation of BMW Mississauga .

What You'll Bring

Previous experience in the automotive industry. 3 years of experience as an Automotive Parts Advisor preferred. Valid Ontario Driver’s Licence with a clean driver’s abstract. Strong numerical aptitude and attention to detail. Excellent interpersonal, verbal and written communication, and customer service skills. Strong organizational and multitasking abilities.

Ability to work effectively in a fast-paced dealership environment. A positive, team-oriented approach with a commitment to delivering an exceptional customer experience. Total Rewards Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include: Pay: $50,000 - $65,000 annually Medical, Dental and Vision Plans Paid Holidays & PTO Disability Coverage Life Insurance RRSP Plans Employee Stock Purchase Plan Professional Development & Growth Opportunities Vehicle Purchase Discounts Employee Assistance & Wellness Programs Ready to Join the Ride?

If you’re a go-getter who’s ready to wow people with your amazing customer service and grow your career with a company that invests in its people— Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with BMW Mississauga! We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

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