Job description
Branch Manager Overall handling the branch - looking after sales and operations Efficiently manage student walk-in inquiries and Cold Calling. Explain available IT courses and payment plans to candidates, addressing their questions and concerns. Follow up with candidates regarding course enrolment and payments. Make reminder calls for outstanding payments.
Handling the team of counsellors. Looking after the P&L of the branch, operations, petty cash. Ensuring that the batches are run smoothly on a daily basis. Manage the complete student admission process from start to end. Assess and optimize student recruitment strategies by analysing their effectiveness. Greet and assist prospective students by handling paperwork, conducting interviews, and following up with emails and phone calls.
Update and schedule upcoming batches, keeping all team members, trainers, and students informed. Meet targets set by the Branch Manager. Managing all the operational activities and day-to-day life-cycle of the institute such as batch formation and coordination, faculty coordination, classroom arrangement, etc. Working on Maximizing the Referrals.
Collecting Feedbacks & Reviews from the students.
Requirements
Experience in the education industry. Good communication and interpersonal skills, with a friendly and confident demeanour Strong sales and negotiation skills, with the ability to persuade customers to buy our courses Ability to multitask and manage time effectively