Administrative Support IV

Your Opportunity: The South Health Campus is more than just a “hospital”. It is a campus environment and includes inpatient, outpatient, wellness services, and prevention and public health learning opportunities for the community. The campus also includes a YMCA and retail services. An opportunity to work in Adult Addiction and Mental Health is available at South Health Campus.

Reporting to the lead administration with accountabilities to the manager of the outpatient addiction and mental health programs, the administrative support IV will act as the center of communication for the adult Community Addiction and Mental Health Clinic (CAMHC), Urgent Psychiatric Consultation Clinic (UPCC), Psychiatry Transition Clinic, and SHC Day Hospital.

They will be providing clerical/organizational support for the clinic(s); which includes but not limited to: greeting clients and answering calls in a warm engaging manner to ensure their experience is positive, completing registration and check-in tasks in Connect Care, scheduling clinic appointments for multiple resources, data entry, and the ability to multitask in a fast-paced environment.

This individual will handle all information in a confidential manner. Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Classification: Administrative Support IV Union: AUPE GSS Unit and Program: CAMHC South Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Multisite FTE: 1.

00 Posting End Date: 06-NOV-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 30-NOV-2026 Temporary End Date: 30-APR-2028 Hours per Shift: 7.75, 9.69 Length of Shift in weeks: 12 Shifts per cycle: 57 Shift Pattern: Days, Evenings Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Some post-secondary education.

Additional Required Qualifications: Medical Office Assistant certificate. Recent experience as a front-facing Admin IV within the last 2 years in an Addiction and Mental Health Adult Outpatient Clinic setting. Strong communication skills with an acute mental health population, including navigating crises within scope of practice Proficient with Microsoft programs and Connect Care Ambulatory Clerk/Schegistrar role Equivalent typing speed of minimum 60/wpm.

Preferred Qualifications

Demonstrated ability to work collaboratively in a multi-disciplinary team setting and be self-directed, innovative and able to work in a fast paced environment. An understanding and sensitivity to the confidential nature of the information received and communicated is required. NVCI