Service BDC Agent

Kansas City, MOFull-timePosted Apr 20, 2026

Job description

Join a Winning Team with Unlimited Growth Potential

At Gary Crossley Ford, we don’t just sell and service vehicles—we dominate the automotive world one satisfied customer at a time. Our motto is World Domination, and that starts with building an unstoppable team. We’re looking for aService Business Development Center (BDC) Agent who thrives in a fast-paced environment, loves connecting with people, and is ready to help us deliver five-star experiences to every guest.


What You’ll Do

  • Be the first point of contact for service customers via phone, text, and email.
  • Schedule service appointments and manage follow-up communication with professionalism and energy.
  • Build lasting relationships with customers to ensure loyalty and repeat business.
  • Collaborate with service advisors and technicians to create seamless customer experiences.
  • Contribute to our mission of World Domination by exceeding customer expectations daily.

What We’re Looking For

  • Excellent communication and people skills—you love talking to customers.
  • A positive, team-oriented attitude with a drive to succeed.
  • Comfort with computers, phones, and CRM systems.
  • Prior BDC, call center, or customer service experience is a plus, but not required.

What You’ll Get

  • Competitive pay + monthly bonus opportunities.
  • Career growth in a company where hard work and results are rewarded.
  • Full benefits package (health, dental, vision, 401k).
  • Paid training and ongoing professional development.
  • A fun, high-energy work environment where your contributions matter.

Why Gary Crossley Ford?

We’re more than a dealership, we’re a community built on integrity, teamwork, and an unstoppable drive for excellence. At Gary Crossley Ford, you’re not just taking a job, you’re launching a career in an environment that’s all about growth, innovation, and (of course) World Domination.


Apply today and become part of a winning team that’s redefining what it means to dominate in customer service.

Description copied from Gary Crossley Ford's careers page. Read the full posting before you apply.

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