P4M EG - ServiceNow Technical / Functional Consultant

Service. Now Technical / Functional Consultant – Egypt This is not just another Service. Now role. We are redefining how organizations design, implement, and scale digital platforms, powered by AI in ways nobody else is doing today. As the largest pure-play Service. Now Elite Partner in EMEA, we combine deep platform expertise with cutting-edge AI capabilities to transform how work flows.

About the Role

As a Service. Now Consultant, you will leverage your technical expertise to deliver high-quality Service. Now implementations while mentoring associate and technical consultants. You will collaborate closely with clients to understand their business needs, design tailored solutions and ensure seamless implementation of Service.

Now modules. In this role, you will act as a trusted advisor, helping clients maximize the value of their platform investment while aligning solutions with industry best practices.

Key Responsibilities

Conduct client workshops to gather business requirements and translate them into effective Service. Now solutions Collaborate with cross-functional teams and stakeholders to ensure successful project delivery Translate functional requirements into scalable and efficient technical designs Design, configure, and customize Service.

Now applications and modules Lead and support end-to-end Service. Now implementations Ensure high-quality implementation aligned with Service. Now and internal best practices Contribute to building scalable, reliable, and optimized Service. Now solutions Provide user training, documentation, and post-implementation support Act as a point of contact for issue resolution and continuous platform improvement What We’re Looking For 4+ years of hands-on Service.

Now experience Strong knowledge of ITIL processes and ITSM best practices Experience with Service. Now modules and implementations Ability to run client workshops and deliver user training Strong analytical and problem-solving skills Excellent communication and stakeholder management skills Required Certification: Service.

Now CSA