Project Manager

Job Req ID: 30148 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.

Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

Supermicro is seeking a Project Manager to lead and scale Salesforce-driven service operations initiatives across global teams. This role will serve as the operational bridge between business shareholders, Salesforce administrators, external development and vendor partners, and IT system owners. The ideal candidate combines structured project leadership with hands-on coordination across Salesforce, system integration (APIs), and service operations workflows.

This individual will drive execution across development cycles, incident management, backlog prioritization, and cross-system automation efforts. This role is remote across California, Arizona, Texas, Colorado, Nevada, or Utah.

Essential Duties and Responsibilities

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Lead daily Salesforce development standups and end-of-day review sessions.
• Coordinate development lifecycle across Dev, UAT, and Production environments.
• Maintain and continuously prioritize the Salesforce Master Backlog.
• Collaborate with cross-functional teams to drive execution, resolve challenges, and ensure timely project delivery.
• Facilitate communication between global teams, ensuring seamless project execution across regions.
• Utilize project management tools such as JIRA, Smartsheet, Microsoft Project, Team, Slack, etc. to track progress and report updates.
• Ensure QA validation and user acceptance criteria are met prior to release.
• Partner with external development vendors (e.g., offshore teams) to drive delivery and remove blockers.
• Lead coordination of API integration efforts between Salesforce and enterprise systems. Other Responsibilities:
• Drive structural backlog grooming and prioritization across projects, incidents, and enhancements.
• Identify automation opportunities to reduce manual effort and improve operational efficiencies.
• Partner with IT and system owners to define integration architecture and automation strategy.
• Facilitate cross-functional requirements gathering sessions.

Qualifications

• 5+ years of experience in managing project management, preferably in Salesforce or enterprise SaaS platform initiatives.
• Experience leading Dev → UAT → Production release cycles.
• Strong experience with MS Office suite, and Smartsheet.
• Strong understanding of API integrations and cross-system architecture.
• Experience working with offshore development partners.
• Familiarity with Service Cloud or enterprise ticketing systems is strongly preferred.
• Salesforce certifications (Admin, Developer, etc.) or ability to obtain in 30-60 days from hire
• Ability to travel domestically and internationally as needed. Salary Range $120,000 - $140,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.