Member Service Supervisor

Under general direction, manages a variety of administrative and operational activities in the deposit and investment area within clearly defined polices and procedures. May organize and supervise the activities of the member service and banking floor in a branch environment or may direct a specific group in one area (i.

e. member services front line reps). This position monitors all front line deposit activities and regularly reviews the performance of the MSRs to ensure that the application of checks and balances are in place including audit trails. Business development responsibilities include the analysis and follow up on member client needs and the initiation of action to promote and deliver savings, service and investment products.