Administrative Executive - Penang

Mc. Larens is looking for fresh graduates who can support the team with administrative responsibilities and based in Penang. The Administrative Executive is responsible for supporting and contributing to the efficient operational management of the business and the production of high quality of work products.

Job Responsibilities

Work competitively on administrative and office organizational and management matters and you always apply initiative to ensure that the workflow and underlying business proceeds without interruptions. Enter claims into the computer system; Scan copy of the claim, make copies as needed, composing letters and other office memos as required and answering telephone calls.

You take pride in the quality, accuracy and timeliness of your work product and can identify errors or omissions in draft reports. You understand the importance of reputational risk in the marketplace and the importance of completing tasks on time and communicating clearly. Work quickly and accurately according to teams KPIs, ensuring that volumes of unprocessed files do not form a bottleneck in the company’s workflow.

Develop user knowledge of company systems (Mc. Larens One, Claims management system, Claim care and Vision) and client portals. Assist in other tasks and projects in furtherance in the operations of the company, as instructed by the immediate superior. Be willing and prepared to work irregular hours, as may be necessary according to the circumstances prevailing at that time.

At all times, promote the excellent image of the Mc. Larens group and maximize the company’s profitability. At all times, strictly observe the rules of confidentiality of the Mc. Larens group and act with integrity and appropriate loyalty to the company. Demonstrate company values through cooperation with all staff members.

Other daily crucial tasks include preparing invoices, ensuring time and expenses are fully recorded in invoices before issue. maintaining database of outstanding fees, regular follow ups Job Requirements and Standard: Working knowledge of insurance and reinsurance businesses and the terminology used in the industry. Strong verbal and written communication skills in English IT literacy Problem solving and decision making skills Ability to work under pressure and to strict deadlines Strong team player in working with fellow colleagues Self-motivated Excellent service orientation Confidence and resilience Integrity and professionalism Competencies: Collaboration Building relationship Holding self and other accountable Managing pressure Attention to critical details Demonstratre resilience Performance is measured against achievements of goals and objectives The workplace Since 1932, we’ve been who people turn to in tough times.

That’s a huge responsibility. It’s also a huge opportunity. Mc. Larens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise. Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale.

We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience. We’re building a culture where talent shines. Where ambition is everything.

And people come first. It's your career, so why compromise? What Drives Us: At Mc. Larens, our commitments shape every experience- for our clients, our people, and the communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging. The Benefits: Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive. Here’s what else we offer:
• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued. Individual progress, global purpose. It’s all here at Mc. Larens. Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.