Breakfast Server

The Breakfast Server is to interact with all guests and ensure they have a great experience when dining at the Inn. The Breakfast Server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and quickly resolve any issues that may arise.

Qualifications

One year of prior food and beverage experience preferred Prior guest relations training Knowledge of proper food handling Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding Strong written/verbal communications skills Positive upbeat attitude/personality Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision Punctuality and reliable attendance are required Proper food safety training and certification as described by law Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.)

and reservation software (Open Table) Physical Demands: Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely Ability to lift, push and pull objects weighing up to 25 pounds Primary Principal Responsibilities: Greet all customers warmly and with appropriate greetings Adhere to grooming and appearance standards Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks Take guest food and beverage orders accurately Knowledge of current menu choices, specialties and menu deviations Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks Ensuring a memorable dining experience Accurately record revenue and accept cash, credit card, room charges and direct billing payments Maintain confidentiality of proprietary information and protect company assets Perform basic cleaning tasks as needed or directed by supervisor Filling as need for absent team members Assist with special events if needed Assist customers with disabilities Thank guest with genuine appreciation Answer telephone using appropriate etiquette Develop and maintain positive working relationship with co-workers and others Comply with quality assurance expectations and standards Secondary Responsibilities: Bus tables and assist with processing dirty dishes if necessary Assist kitchen with prep work or plating if necessary Clean all front of the house areas including windows, light fixtures and entrance as assigned Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned