Senior Operations Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities

Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.

Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.

Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization.

Qualifications

Bachelor’s degree in Business, Supply Chain Management, Operations, or a related field; Master’s degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment.

Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.