Client Account Manager I

The Client Manager I is responsible for overall management of assigned client accounts and taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client's and Cass' business through system enhancements, process improvements, and training to facilitate the client's full utilization of Cass services and products.

Provides clear direction to all internal staff concerning client processes. Offers guidance to customer service representatives regarding day-to-day client needs and inquiries.