Phone Operator - Marshall Dentistry & Oral Surgery

Job Responsibilities

Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments. Completes patient entry process to include verifying insurances and obtaining records for all new patients. Notifies patients of scheduled appointments via mail or phone.

Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly. Performs other duties as assigned or requested.

Education

High school graduate or GED. Experience: Prefer six months work experience, preferably in a medical office setting. Knowledge of dental terminology, word processing and computer experience desirable. Internal applicants must call HR at ext. 11653 to determine eligibility before applying.