Counter Assistant

At OXXO Care Cleaners, we pride ourselves on being a dry cleaner like none other. With our environmentally friendly practices and innovative technology, we provide a superior level of care for our customers' clothes. As a member of our team, you will play a vital role in welcoming new customers, highlighting the difference between a regular dry cleaner and our exceptional services.

Responsibilities

Greet new customers warmly and articulate the unique benefits of choosing our dry-cleaning services over traditional options. Efficiently answer incoming calls, providing information about our services, operating hours, and pricing. Offer recommendations and expert advice on the products and services we offer to assist customers in making informed decisions.

Maintain a clean and orderly store environment, ensuring a pleasant customer experience. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. Educate customers on the proper use and care of their articles to enhance their longevity. Monitor processes, materials, and surroundings to identify and resolve any issues that may arise.

Requirements

Exceptional customer service skills are a must. Ability to handle complaints and resolve conflicts efficiently. Capable of working under pressure to meet deadlines. Effective communication skills in English. Basic administrative skills, such as maintaining information files and handling minimal paperwork, monitoring marketing programs.

Benefits

Paid training to ensure your success in the role. Opportunities for growth within the organization. Full-time, Part-time Salary: $12.00/hour (increase after 90-day probation period).