WFD-Employment Specialist

Position: Workforce Development / Employment Specialist

Reports to : Director of Employment and Workforce Initiatives

Hours: 40 hours per week

Location: Hybrid - Remote / Lowell

Triangle's Expectation of Employee:

• Adheres to Triangle Policy and Procedures

• Acts as a role model within and outside Triangle

• Maintains a positive and respectful attitude

• Communicates regularly with supervisor about Department matters

• Demonstrates flexible and efficient time management and ability to prioritize workload

• Consistently reports to work on time prepared to perform duties of position

• Meets Department productivity standards

• Performs duties as workload necessitates

Essential Duties and Responsibilities:

• Supports a diverse caseload of job seekers with needed career advancement support such as career planning, case management, job development and support with applications. Provides support to overcome other barriers to employment

• Supports caseload in obtaining vocational goals by

• finding employment: supporting with the job search, providing job development, supporting with resume and cover writing etc.

• maintaining employment: providing the support a client needs to keep their job whether by job coaching or regular check-ins

• providing or finding training opportunities needed to meet vocational goals

• helping to eliminate barriers to employment such as transportation, childcare, housing etc.: by helping clients to navigate systems and remain organized

• Creates an inviting and innovative job search environment, meeting regularly in person in the community or online platforms such as Zoom

• Assists individuals receiving services in obtaining competitive employment that is aligned with career goals

• Consistently connects with community employers in order to secure competitive jobs for clients

• Collaborates effectively with people with disabilities and their support teams (i.e., educators, parents, group homes, counselors, clinical professionals) to provide clear pathways to employment, or advance in existing careers

• Completes required service documentation and monthly reports

• Ensures appropriate communication with Workforce Development Department

• Communicates regularly with referring Career Counselors or state representative from MassAbility or to discuss individuals' progress and develop proactive plans to remove barriers to employment

• Provides follow-up support to individual clients once placed in a job

• Responsible for tracking and sharing all job leads

• Demonstrates a successful placement rate

• Other duties as assigned

Qualifications

• High school diploma or equivalent required

• Language skills highly preferred

• Experience in the field preferred

• Must have valid driver's License and an acceptable driving record

• First Aid and CPR or willingness to become certified

• Must clear state and federal background check

Language Skills

• Fluency in Khmer, Portuguese or Spanish are highly favorable

• Ability to verbally communicate, read, analyze, interpret, and write documents

• Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members

General Sign Off:

The employee is expected to adhere to all Triangle policies and to act as a role model in the adherence to Triangle policies. I have read and understand this explanation and job description .