Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I’ve been with State Farm since 2015 and have proudly owned my agency for the past 4 years. Our office is deeply rooted in community involvement—we believe in giving back and making a positive impact wherever we can. We’re looking for a self-starter who is honest, has strong integrity, and stays cool under pressure.

The ideal candidate is competitive, enjoys being part of a team, and thrives on being out in the community—whether that’s at events, building relationships, or representing the agency. You’ll have the opportunity to be in charge of your own commission while contributing to our shared success. We offer a comprehensive benefits package including PTO, 401(k), life insurance, disability insurance, and a structured commission plan.

If you want to work in a professional, team-focused, and community-driven environment, we’d love to meet you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.