Strategic Operations Coordinator - Phoenix, AZ

Strategic Operations Coordinator

Comprehensive Mobile Care (CMC)**

About Comprehensive Mobile Care

Comprehensive Mobile Care (CMC) delivers on-site dental, vision, podiatry, and audiology services to senior communities across 24 states. As a family-founded healthcare organization, we focus on preventive care delivered with dignity, consistency, and compassion. Every visit matters, and every operational detail behind that visit does too.

Why This Role Matters

This is a core operations role. As a Strategic Operations Coordinator, you will own your market**, ensure visits run smoothly, and keep providers, facilities, and internal teams aligned. Your work directly impacts patient access, provider efficiency, and overall care quality. If you enjoy building structure, solving problems, and taking accountability for outcomes, this role is for you.

What You’ll Do

Own Scheduling & Daily Operations

Manage and optimize provider schedules to ensure efficient, on-time patient care

Coordinate closely with facilities to confirm readiness and expectations ahead of visits

Identify and resolve scheduling conflicts, coverage gaps, and last-minute changes

Drive Operational Coordination

Track and manage lab-dependent cases across specialties (optometry, podiatry, dental, audiology)

Partner with field teams and facility contacts to keep care moving without delays

Build and maintain tracking systems that improve follow-through and reduce errors

Market Ownership

Maintain accurate, forward-looking calendars for all assigned facilities and specialties

Spot inefficiencies and proactively improve workflows within your market

Serve as the primary communication point, keeping everyone aligned and informed

Support Field Teams

Confirm provider readiness prior to visits and address issues before they escalate

Ensure timely submission of documentation and reports

Act quickly when logistical issues arise, providing clear solutions and next steps

What We’re Looking For

Highly organized, detail-oriented, and comfortable managing multiple priorities

Strong communicator who builds trust with both internal teams and external partners

Proactive problem-solver who doesn’t wait to be told what needs fixing

Motivated to grow within an operations-driven healthcare organization

Comfortable using Excel, Word, and electronic health record systems

What We Offer

Competitive starting salary

Clear growth paths into logistics, account management, sales, and broader operations roles

401(k) with employer match

Comprehensive medical, dental, and vision benefits

A mission-driven team where your work has a real, visible impact

Why CMC

At CMC, operations aren’t behind the scenes — they’re the backbone of everything we do. If you want ownership, accountability, and the chance to directly improve care for thousands of seniors, we’d love to meet you.