Customer Experience Consultant

Customer Experience Consultant

Rochester, MN

Join a Team That’s Been Serving the Rochester Community Since 1979**

At Tom Kadlec Honda**, we exist to help our family, friends, and community enjoy life at every stage. We’re a locally owned, community-focused dealership** known for building long-term customer relationships and investing in our team.

We are actively seeking hard-working, motivated Customer Experience Consultants** who are excited to grow their careers in a fast-paced, people-first environment. Whether you’re experienced or just getting started in sales, we offer the tools and support you need to succeed.

Compensation:**

$50,000-$200,000/year** (Includes base pay + commission. Your success determines your earning potential!)

Benefits You’ll Love:**

Competitive Pay Plan** - Earn what you're worth with a strong, performance-based pay structure

Paid, Hands-On Training** - Learn and grow with industry-leading training and support

401(k) with Company Match** - Fully vested from day one, with both Traditional & Roth options

Generous Paid Time Off** - Enjoy vacation days, sick leave, and work-life balance

Comprehensive Insurance Coverage** - Including medical, dental, and vision plans

Employer-Paid Life Insurance** - Protection for you and peace of mind for your loved ones

Short-Term & Long-Term Disability Coverage** - We've got your back when life throws a curveball

Critical Illness & Accident Insurance** - Additional protection when you need it most

Flexible Spending (FSA) & Health Savings Accounts (HSA)** - Tax-advantaged ways to manage health costs

24/7 Employee Assistance Program** - Confidential support for life’s challenges

• Financial Planning Resources**

Employee Discounts** - Save on vehicles, service, and parts

Supportive, Experienced Management** - Work with professionals who care about your success

Positive Team Culture** - Clean, friendly, and collaborative work environment

Opportunities to Advance** - A place to build your career and grow with us

• Closed on Sundays** - Dedicated time off for rest and family

• A state-of-the-art facility**

Your Responsibilities:**

Greet and assist guests in the showroom and on the sales lot

Engage customers in conversations to understand their needs

Present vehicle options with clear explanations of features and benefits

Perform high-quality product demonstrations on new and used vehicles

Guide customers through the entire sales process with professionalism and care

Build strong rapport and follow up to create long-lasting relationships

Learn to overcome objections, negotiate, and close sales effectively

Communicate with Sales Manager on goals, progress, and performance

What We’re Looking For:**

A team player with a positive, driven attitude**

Honest and transparent**, with a commitment to integrity

Customer-first mindset and strong interpersonal skills**

Energetic and outgoing personality

Comfortable handling objections and price discussions

Willingness to learn and grow in a professional setting

Must possess a valid driver’s license**

No Automotive Sales Experience? No Problem.**

We provide full training and mentorship to help you develop product knowledge and sales confidence. Your motivation and people skills** are what matter most.

Apply Today and Start Driving Your Career Forward!**

Join a team that believes in growth, support, and doing the right thing - for both our employees and our community. Tom Kadlec Honda** is ready to help you succeed.