SSO Operations Assistant

About the role

This position is in the Secretariat for Special Operations (SSO), Office of the Assistant Secretary of War for Special Operations and Low-Intensity Conflict (OASW(SO/LIC)). The ASW(SO/LIC) serves as the principal civilian advisor and assistant to the Secretary of War and has statutory responsibility for overseeing special operations-peculiar administrative matters pertaining to the readiness and organization of special operations forces (SOF), resources and equipment, and civilian personnel.

The Operations Analyst serves as the central operational engine for the SSO, driving daily business cadence, cross-functional coordination, and rapid issue resolution to keep routine operations moving forward without friction. While maintaining baseline oversight of the physical workspace and infrastructure, the primary dividend of this role is broad operational continuity: unblocking workflows, aligning administrative and logistical requirements, coordinating vendor and partner integration, and ensuring leadership and staff have the resources, systems, and operational support necessary to execute their mission every day.

What you'll do

The Operations Analyst acts as the central intake and execution lead for daily operational requirements across the organization. This role actively monitors organizational rhythm, triage internal staff requests, identifies and eliminates administrative and process bottlenecks, and coordinates across directorates to keep daily priorities moving forward on schedule.

The Analyst also refines and standardizes Standard Operating Procedures (SOPs) to ensure consistent, predictable business execution. Workspace & Infrastructure Mission Readiness: The Analyst oversees the operational readiness of SSO workspaces and secure suites to maintain an uninterrupted working environment. Core duties include managing seating assignments and space reconfigurations, conducting regular walkthroughs to preemptively identify maintenance or hazard issues, and serving as the primary liaison holding on-site facility, custodial, and technical contractors accountable to agreed service standards.

The role also coordinates physical security access, key control, badging, and life-safety drill procedures in compliance with organizational directives. Logistics, Procurement & Stakeholder Synchronization: The role drives end-to-end resource support by managing office supplies, specialized peripherals, and asset inventories through their full lifecycle.

Working directly with resource managers and vendors, the Analyst expedites purchasing, tracks deliveries, and oversees recurring service accounts. Additionally, the Analyst orchestrates logistical support and agenda planning for high-level stakeholder syncs, records actionable decisions and tracks post meeting follow-ups, and manages the operational onboarding pipeline to ensure incoming staff are equipped and integrated without delay.

Qualifications

• Clearance: Active Top Secret Clearance with SCI. U.S. Citizenship required.
• Technical: Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience with dashboards, reporting tools, or contract management systems preferred.
• Core Competencies: Ability to work independently, manage competing priorities, communicate effectively with senior military and civilian stakeholders, and exercise sound judgment in ambiguous situations. Must be able to work well in team environments
• Experience: 5 to 8+ years of progressive experience in business operations, project coordination, or facilities management.
• Education: Bachelor’s degree in relevant field (e.g. Business Administration, Operations Management, Facilities Management, Supply Chain Management or Engineering) Desired Skills:
• Familiar or experience with SOF operations, secure environments, and federal space utilization standards.
• Ability to think at the tactical, operational, and strategic levels to visualize impacts of decision making in complex systems.
• Project Management or Process Improvement certification (PMI, SCRUM, ACP) with ability to analyze complex processes and provide recommendations to improve effectiveness. This position is benefits-eligible. Our suite of benefits includes Health, Dental, Vision, 401k w/ match, Gym Membership discounts, Volunteer Paid Time Off, and a generous PTO package. We'd love to tell you more! Apply today! We believe great talent comes from many backgrounds and experiences. We are proud to be an Equal Opportunity Employer and make all employment decisions based on merit, qualifications, and business needs. We are committed to maintaining a workplace free from discrimination and harassment, consistent with all applicable laws. Our team provides superior services, solutions and subject matter expertise to solve our customer's most challenging requirements in cyber, land, air, sea and space. We believe in empowering our employees to deliver exceptional results across our federal, state and private sector clients. We are values-led and mission driven. We can't wait to work with you!