Digital Content Devlpr, HR

The Human Capital Division is looking for a Digital Content Developer to join the HR Process Support department in Associate Services. The Digital Content Developer will be responsible for the development, editing, and publishing of complex web-based content and functionality to the Gateway, a portal of HC & Technical content used by Home Office & Field associates.

The HC Digital Content Developer will collaborate successfully with key stakeholders in Human Capital & Digital to deliver content that meets standards and business objectives. Responsibility Summary: Develop, edit and publish complex coding on web pages to a website for the home office associates or branch associates utilizing web design best practices, technologies and resources.

Design, publish and maintain complex content with dynamic functionality, including web-based and email forms. Ensure that content is consistent, concise, easy to use, conforms to standards, and is properly linked. Collaborate with business areas on content to ensure accurate and up-to-date information. Facilitate discussions and requirements gathering sessions with subject matter experts and end users to ensure content meets business objectives.

Execute technical projects that implement easy-to-use and beneficial self-service content that enables our associates to provide client service excellence. Assist with Digital rollouts of new technology, testing, requirements and best practices. Participate in the testing, execution and deployment of future Service. Now software updates that may impact the Gateway portal.

Work with Jones. Link department to ensure code within content is accessible and meets technical standards including accessibility and SEO. Develop & deliver training or standards with the department. Act as the single journey owner of the Gateway platform, ensuring the most relevant and timely content and functionality is presented and available to associates.