Parts Sales Representative - Front Counter

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Grow with us as we continue to expand our network of locations and services.

Responsibilities

Sell parts to external and account customers, over the counter, through the shop, or on the phone. Ensure all parts movements are performed in TRAX in a timely manner. Keep repair orders updated in Service Link. Initiate all retail orders possible in Parts link. Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.

Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Responsible for core returns – per procedure. Complete all customer and vendor returns-per procedure. Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.

Set up orders for daily shipment, delivery, or pick-up. Solicit assigned accounts by phone.

Basic Qualifications

High school diploma or general education degree (GED). Six months’ experience in over the counter sales, preferably in a dealership or service setting environment. Familiarity with accounting and inventory tracking software. HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.