Dental Office Manager

Job Details: Job Location: DUD-Dudley Family Dental

• Dudley, MA, Position Type: Full Time, Salary Range: $65000.00 - $70000.00Salary, Job Category: Health Care, Dudley Family Dental is seeking an experienced Dental Office Manager to oversee the daily operations of our patient-focused dental practice. You’ll be joining an experienced team in a well-established practice with strong systems and operational support already in place. This role plays a key leadership position within the practice and works closely with providers and leadership to support schedule efficiency, case acceptance, and overall practice performance. Prior experience as a Dental Office Manager is required for this position. Candidates without this experience will not be considered.

Responsibilities

Oversee day-to-day operations of the dental office to ensure an organized, efficient, and patient-centered environment Lead and support front office and administrative team members while fostering a positive, collaborative team culture Manage and optimize the provider schedule to support productivity, efficient patient flow, and a positive patient experience Responsible for insurance verification, billing processes, and patient financial communication to ensure accuracy and clarity Run and review key practice reports to monitor scheduling efficiency, production, collections, and overall office performance Review and confirm employee timecards, hours worked, and PTO to ensure accurate payroll submission Support treatment plan presentation and case acceptance through effective patient communication, financial coordination, and scheduling follow-through Collaborate closely with providers and leadership to support practice goals, patient satisfaction, and overall office performance Participate in weekly and monthly meetings to collaborate with leadership and stay aligned on KPI’s Perform other duties and responsibilities as assigned by management Full-time Benefits We recognize that taking care of our team is just as important as taking care of our patients.

That’s why we offer a comprehensive benefits package, including: Health insurance starting on your first day of employment Vision insurance Paid vacation time Paid holidays Paid sick time Dental and orthodontic benefits 401(k) retirement plan with employer contribution Consistent, set schedule (no weekends!) Qualifications: Prior Dental Office Manager experience required Hands-on experience with dental insurance processes, billing, and patient financial coordination Proven ability to lead and support administrative teams in a fast-paced dental practice environment Experience managing HR-related matters within the office Strong organizational, communication, and problem-solving skills Experience managing provider schedules and supporting efficient patient flow Ability to review and interpret practice performance reports including production, collections, and scheduling metrics Experience with dental practice management software preferred