Implementation Engineer

Responsibilities

Accountable for timely onboarding of clients to our platform Manage multiple in-progress client projects Manage procurement, build process and shipping/receiving of client premise equipment Build, configure and install client premise equipment Implementation of inline intrusion prevention devices Implementation of intrusion detection devices Partnering with clients to architect effective security monitoring and threat prevention solutions Continually improving operating methods, and documenting standard processes and procedures Monitor health of implemented systems to ensure uninterrupted client service Provide internal training and knowledge transfer as required Other duties as assigned Required Skills/Abilities: Prior experience with Network design, engineering, and troubleshooting.

Strong Networking skills are a must: Strong IP Subnetting fundamentals Strong static routing skills Strong switching and bridging skills Must understand NAT in real world context Strong troubleshooting skills Strong Linux server administration skills (command line) Ability to skillfully design, interpret and edit network diagrams Strong with Linux, Windows and MacOS Operating Systems Ability to investigate security alerts and system logs and telemetry for signs of malicious activity Ability to define, tune and deploy signatures to detect malicious activity Friendly demeanor.

Ability to work well with others and partner on solutions. Coachable Excellent verbal and written communication skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills. Curious. Tenacious Ability to act with integrity, professionalism, and confidentiality Education and Experience: 5+ Years experience as an Implementations Engineer, Firewall Engineer, or Network Engineer Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or related field preferred, but not required if you have equivalent experience Prior Linux Server Administration skills (LPIC, Linux+ or similar certs are a plus) Cybersecurity Certificates such as Security+ are a plus CCNA, CCNP, Network+ or other similar certs are a plus Prior SOC Analyst Experience is a plus Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 40 pounds at times Be able to travel to headquarters a few times a year Travel to client sites as needed, could be up to twice a month in peak conditions You will need a work from home environment conducive to sensitive analytic work (few interruptions, private and operationally secure)