Social Media Manager

We are looking for a proactive and creative Social Media Manager who can manage end-to-end social media activities along with Online Reputation Management (ORM). The ideal candidate should be skilled in content planning, publishing, engagement, and maintaining a positive brand image across digital platforms.

Key Responsibilities

1. Social Media Management Plan, create, and schedule content across platforms like LinkedIn, Instagram, Facebook, and Twitter Maintain a consistent brand voice aligned with B2B communication Monitor brand mentions, reviews, and conversations across platforms Respond to comments, messages, and reviews in a timely and professional manner Handle negative feedback, complaints, and crisis situations effectively Build and maintain a positive brand image online Track KPIs such as engagement rate, reach, impressions, and follower growth Prepare monthly performance reports Suggest improvements based on data insights .

Requirements

3–6 years of experience in Social Media Management (B2B preferred) Strong understanding of ORM and crisis management Hands-on experience with scheduling tools (Hootsuite, Buffer, etc.) Knowledge of LinkedIn marketing and lead generation strategies Strong understanding of social media platforms and trends Good communication and writing skills Basic knowledge of social media tools (Hootsuite, Buffer, Meta Business Suite, etc.)

Ability to handle crisis situations online Benefits Growth-oriented work environment Opportunity to work with diverse clients Competitive salary + performance incentives Opportunity to work on global B2B project