IT Consultant I

Delivers technology support to faculty, staff and other members of the campus community. This includes providing hands-on hardware support for computers, printers and related technology with the assistance of student technicians. Effectively collaborates with supervisor and ITS team members to securely manage, maintain, deploy, and update computing resources while providing excellent customer service.

Ensures rigorous application of information security/information assurance policies, principles, and practices throughout service delivery. Effectively documents and provides instructions for technology-related processes, procedures, troubleshooting, and problem resolution. Assists with asset...