HAWKS Support Specialist

The Supreme Court of Virginia, Office of the Executive Secretary, is seeking applications for an ERP Support Specialist. This position will report to the Director of Fiscal Services. The Department of Fiscal Services went live with a new Enterprise Resource Planning System, HAWKS (Human Resources, Accounting, Warehousing Knowledge System), on July 1, 2026.

This position will provide administrative support across all areas of Fiscal Services (Accounts Payable, Purchasing, Payroll, General Accounting, Accounts Receivable, User Support). Triage issues and questions from the field received via email and phone Provide Tier 1 level support for field staff Assist Accounts Payable and Payroll with data entry for expenses and payment requests Track various metrics assigned by Fiscal Director to ensure system stabilization Other duties as assigned by Fiscal Director Effective written and oral communication skills Experience interacting with external customers Efficient with Microsoft Office products and computer systems Strong decision-making skills High School Diploma or equivalent Preferred Qualifications/Experience Experience with automated accounting systems