Clinical Administrator | Christchurch Hospital

Christchurch

• Christchurch Health. Campus
• Diabetes and Endocrinology. Service. Permanent part time working 32 hours per week Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders. Coordinate, Connect and Make a Difference in Diabetes and Endocrinology Service. We are seeking anexperienced, enthusiastic, and motivated Administrator to join the Christchurch. Outpatients Diabetes Endocrinology Service, a specialist outpatient serviceproviding confidential, equitable, and high-quality health care to the. Canterbury region. The ideal candidate will have a warm and engagingpersonality, a willingness to learn, and a strong team-focused approach,thriving in a collaborative and fast-paced healthcare environment. The servicedelivers specialist assessment, treatment, prevention, education, outreach, andsupport for a diverse range of Diabetes and Endocrinology health needs. You will play a key role within a dedicatedteam of medical specialists, nurses, administration staff, and allied healthprofessionals. You will coordinate appointments, manage patient communications,scheduling clinics, maintaining waitlists, typing clinic letters, and ensuringpatients receive timely appointments. You willparticipate in rostered reception cover as required. Undertake additionaladministrative duties and responsibilities as reasonably required to supportservice delivery and team priorities. Demonstrate flexibility by providingcross -coverage and assistance during periods of increased workload, leave orservice demand. As part of the. Administration and Clerical Pay Equity Claim settlement this role hasbeen mapped to National Band 5 Step 1 to 5 /Profile 5For furtherinformation about the administration and clerical pay equity settlement pleasefollow the link below:https://static.info.content.health.nz/docs/health-pros/employment-agreements/psa_national_health_administration_workers-collective%20agreement_(1_%20January_2025_to_30_June_2027.pdf About the Role.

Key responsibilities

include:Comprehensive administrative support within a busy healthcare environment. Provide administrative support across the service as workload requires. Coordinating specialist appointments, including updating waitlists and appointments within the patient management system. Typing of clinical letters in a timely manner showing accuracy and attention to detail.

Provide reception support. Contribute positively to the vision and goals of the Diabetes and Endocrinology Service and wider health system. Maintain high standards of accuracy, quality, and compliance with organisational policies and procedures About You. To be successfulin this role, you will have:Exceptional customer service skills with a strong patient focus.

Confident with technology and quick to learn new systems. Strong organisational, time management, and problem-solving abilities. High level of accuracy and attention to detail. Ability to work independently and meet deadlinesA collaborative team player. Intermediate to advanced skills in Microsoft Office (Word, Outlook, Excel).

Excellent keyboard and data entry skills. Strong written and verbal communication skills. Proactive, perceptive, and solutions-focused approach. Experience with patient management systems such as SIPICS is desirable, although training will be provided. Working at Health. New Zealand. Health New. Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for thepeople of New Zealand.

We embrace a workforce that is diverse and inclusive sothat we are better positioned to understand and serve our community. We welcomeapplications from our diverse M&#257ori, Pacific, disabled, and rainbowcommunities.How to Apply. To apply pleaseclick 'apply now.' All applications must be submitted through our onlinecareers' portal.

If you have any questions about the role, please contact Kerri. McCarthy at Kerri.Mc. Carthy@Te. Whatu. Ora.govt.nz. We will reviewapplications as received and may proceed with the recruitment process, beforethe closing date of this advert