Student Assistant - Accountability (Student)

The Office of Student Accountability - Student Affairs

The Office of Student Accountability is seeking a dependable, detail-oriented student assistant to support daily office operations. This position serves as a first point of contact for students, faculty, staff, and visitors while providing administrative and basic case management support to office staff. The ideal candidate demonstrates professionalism, strong communication skills, attention to detail, and the ability to handle confidential information appropriately. Serve as the first point of contact for the office by greeting visitors, answering incoming phone calls, and responding to general inquiries in a professional and welcoming manner. Take accurate messages and direct students, faculty, staff, and visitors to appropriate office personnel or campus resources. Assist with daily administrative tasks, including organizing documents, maintaining electronic records, and supporting office communications. Provide basic case management support using Maxient, including reviewing completion of assigned educational sanctions, updating student records, and documenting case information as directed by professional staff. Monitor and organize incoming sanction submissions and assist with tracking outstanding requirements. Assist professional staff with scheduling appointments, preparing materials, and other administrative tasks related to the student conduct process. Maintain confidentiality of student records and sensitive information in accordance with university policies and applicable privacy requirements. Complete additional projects and administrative duties as assigned to support office operations.

$15.40 per hour, paid on a bi-weekly basis.

Hours per Week: 20 Preferably Monday-Friday 10:00 a.m.-2:00 p.m.; based on student’s availability

Currently enrolled as a student at the University of Missouri. Strong interpersonal and communication skills, including professional phone and email etiquette. Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information. Strong organizational skills, attention to detail, and ability to follow established procedures. Ability to work independently, manage multiple tasks, and seek guidance when appropriate. Basic proficiency with Microsoft Office applications, including Outlook, Word, and Excel. Dependable, punctual, and able to maintain a consistent work schedule.

Previous experience in customer service, office administration, or a similar student employment position. Experience working with electronic records, databases, or case management systems. Ability to communicate effectively and professionally with individuals experiencing challenging or sensitive situations. Interest in higher education administration, student affairs, or related fields. Additional Qualifications Ability to foster a cooperative work environment; possessing conflict resolution and/or mediation skills Ability to build and maintain effective working relationships with members of the university community.

Application, resume, references

This is a student position and is not eligible for University benefits. Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.