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Forward Deployed Engineer

Sable

San FranciscoFull-timePosted Sep 15, 2026

Job description

ABOUT SABLE Sable built Aidan, the first AI employee who can lead customer calls using realtime voice, vision, and browser use. Aidan runs a live, two-way conversation inside a real product environment, clicking through the product like a human, watching the user's screen, and adapting the journey on the fly. Every conversation feeds a self-improving context graph we call the Brain, so Aidan gets smarter with each call.

THE ROLE You own a customer end to end from the engineering side. You join calls with customers, watch where Aidan could improve inside their product, and find the technical breakthroughs: sometimes in the customer's configuration, sometimes in the tooling, and sometimes in the agent itself. You work in a pair with a Deployment Strategist who owns the customer's context and journeys; you own everything that needs code.

When the fix belongs in the core agent, you bring the agent team a reproduced case and a proposed change, not a vague report.

WHAT YOU'LL DO

  • Be the engineer assigned to a set of accounts, from first scoping call to live implementation
  • Build the tooling that makes deployments faster: replay, evaluation, configuration, integrations into the customer's stack
  • Coordinate development with the agent team.
  • Turn what you learn on each account into playbooks so the next deployment needs less of you WHO YOU ARE
  • Strong software engineer, comfortable across backend, browser automation, and LLM-based systems
  • You like working directly with customers and leading technical discussions when necessary
  • You have shipped at a startup or as a founder, or have been in a forward deployed or solutions role
  • Bonus: hands-on agent, prompt, or evaluation work; experience with voice or realtime systems

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