Toyota Sales Associate

Description Toyota of Hemet is seeking a driven, professional, and customer-focused Sales Associate to join our team. This role is designed for individuals who are comfortable prospecting daily, communicating at a high level across multiple platforms, and following a structured sales process from initial contact through delivery and follow-up.

Success in this role requires consistent outbound activity, strong digital communication skills, and the ability to build value and urgency with customers.

Essential Duties and Responsibilities

Greet and engage customers promptly and professionally Conduct thorough needs analysis to determine vehicle preferences and budget Present and demonstrate Toyota vehicles, including test drives Perform active trade appraisal process with management Execute dealership “Road to the Sale” process Clearly present pricing, protection products, and payment options Maintain expert-level knowledge of current Toyota models, trims, and incentives Conduct consistent daily outbound prospecting activities (phone, email, text, CRM campaigns) Make and document up to 100 outbound prospecting attempts per day Follow up on internet leads within dealership response time standards Maintain accurate, detailed CRM notes on all customer interactions Meet or exceed monthly unit, gross, and activity goals Deliver sold vehicles and complete a full delivery orientation Maintain strong CSI performance Requirements Prior sales experience (automotive, retail, call center, B2B, or commission-based environment) Strong written and verbal communication skills High proficiency with email, text messaging, and phone-based sales communication Comfortable making high-volume outbound prospecting attempts (up to 100 per day) Self-motivated with strong time management skills Ability to work evenings, weekends, and scheduled retail hours Valid California driver’s license with insurable driving record California Automotive Sales license Preferred: Automotive sales experience CRM experience (Dealer.

Socket, Vin. Solutions, CDK, etc.) Bilingual (Spanish) Knowledge of Toyota product line